Client Experience Specialist
1 day ago
Building Relationships, Driving Success
At Swipe Say Easy, we're committed to delivering exceptional customer experiences. As a Client Experience Specialist, you'll play a critical role in fostering strong relationships and driving business growth.
Key Responsibilities:
- Develop and maintain strategic relationships with key clients and customers
- Provide timely and effective support to resolve customer inquiries and concerns
- Analyze customer data to identify opportunities for upselling and cross-selling
- Collaborate with internal teams to deliver seamless customer experiences
Qualifications:
- Excellent communication and interpersonal skills
- Proven ability to build and maintain professional relationships
- Strong problem-solving and negotiation abilities
- Proficiency in CRM software and MS Office Suite
- Bachelor's degree in Business, Marketing, or related field
- Previous experience in customer relations or account management
Compensation: $70,000 - $90,000 per year, depending on experience
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