Administrative Support Specialist

1 week ago


Whiteville, North Carolina, United States H&R Block Full time

H&R Block - Job Overview

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As an Administrative Support Specialist at H&R Block, you'll be responsible for managing front-desk operations and ensuring a seamless client experience. Your duties will include:

  • Answering phones in a personalized and friendly manner
  • Greeting clients and matching them with the best-suited tax professional
  • Scheduling appointments according to clients' preferences
  • Providing exceptional service as clients exit the office

Key Responsibilities

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• Maintain a clean and organized workspace, collaborating with team members to ensure optimal efficiency

Requirements

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This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. You must also possess basic computer skills and be able to learn company software quickly.

Compensation

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The estimated salary for this position is $45,000-$55,000 annually, based on industry standards and location factors.



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