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Restaurant Service Manager at The Goat

2 months ago

Hilliard, Ohio, United States Lifestyle Communities Full time
Restaurant Service Manager Job Description

This role is responsible for ensuring guests have a great experience while visiting our restaurant, leading and managing the front of house team members, participating in recruitment efforts, coordinating and managing all on-site front of the house training initiatives, and adhering to all required health and safety standards.

Key Responsibilities:
  • Assist General Manager in daily restaurant operations.
  • Assist with recruiting, onboarding, and training of front of house team members.
  • Ensure that employees follow company standards and policies.
  • Coordinate with General Manager in planning short and long term projects, budgets, expense controls, schedules, and manpower.
  • Manage direct reporting to General Manager related to financial, business, and administration matters.
Requirements:
  • Qualified candidates will have at least two (2) years of bar or restaurant operations management experience.
  • High school degree or equivalent is required.
  • This role requires outstanding and proven customer service and experience delivery skills.
  • One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives.
  • Excellent time management skills required.
  • Service Managers must be able to multi-task and work in a fast-paced, dynamic environment.

At Lifestyle Communities, we're passionate about creating genuine moments and promoting social activity. As a Restaurant Service Manager, you'll be part of a team that's dedicated to delivering exceptional customer experiences. If you're a motivated and experienced leader, we'd love to hear from you.