Restaurant General Manager

2 weeks ago


Hilliard, Ohio, United States Bob Evans Restaurants Full time
General Manager Job Description

As a General Manager at Bob Evans Restaurants, you will be responsible for leading the daily operations and staff of our restaurant, ensuring exceptional guest service, and driving sales and profitability.

Key Responsibilities:
  • Manage daily operations, including execution of company policies, procedures, and programs.
  • Provide leadership, direction, training, and development to direct reports.
  • Build sales, hit goals, and drive restaurant profitability.
  • Recruit, interview, hire, and train employees.
  • Plan, assign, and direct work; appraise performance; reward and discipline employees.
  • Shape the culture of the restaurant and ensure high employee engagement.
  • Coach and mentor team members to ensure employee success and guest satisfaction.
  • Model professional behavior and create a warm, friendly, and hospitable atmosphere.
  • Communicate sales performance and anticipated variances to the restaurant management team.
  • Champion sales-building activities and suggestive selling.
  • Maximize table turnover, sales per guest, and sales per hour.
  • Meet and greet guests; investigate and resolve food quality/service issues.
  • Maintain efficient operations, appropriate cost controls, and profit management.
  • Ensure OSHA, local health and safety codes, and company safety and security policies are met.
Requirements:
  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.
Physical Requirements:

The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, you will regularly be required to:

  • Stand for entire shifts and walk for long periods of time without rest or sitting down.
  • Push, lift, carry, and transfer up to 50 pounds.
  • Reach with hands.
  • Use hands to finger, handle, or feel objects, tools, or controls.
  • Bend and stoop.
  • Can taste and smell.
  • Verbally communicate with others.
  • Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


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