Dental Office Manager

2 weeks ago


Mount Airy, North Carolina, United States MyOrthodontist Full time
Job Title: Dental Office Manager

Job Summary:

The Dental Office Manager is responsible for overseeing the business operations of a dental/orthodontic practice. This role requires strong leadership skills, excellent communication, and the ability to manage multiple tasks simultaneously.

Key Responsibilities:

• Plan and manage business operations to ensure excellent patient support services.

• Complete and analyze daily, weekly, monthly, quarterly, and yearly financial reports for the office.

• Run and analyze management reports.

• Train, develop, and manage staff to meet performance standards.

• Assist in employee hiring, performance evaluation, promotion, termination, and retention activities.

• Review and approve timecards and PTO for staff.

• Adhere to all HIPAA and OSHA regulations.

• Ensure that patient data and records are stored securely and in compliance with privacy and security regulations.

• Maintain the appearance and functionality of the dental office.

• Support marketing initiatives and provide input to adapt to office location and patient demographics.

• Respond to patient queries and resolve issues to ensure patient satisfaction.

Requirements:

• Associates or Bachelor's Degree Required

• Minimum of 2 years of management experience (in dental/ortho setting preferred)

• Interpersonal Skills: Good interpersonal skills to develop an effective relationship with patients, parents, doctors, staff members

• Writing and communication skills:

• Effective interaction with others in spoken and written English

• Accurately transfer gathered data into a patient record

• Ability to read and understand technical and professional materials

• Ability to demonstrate sensitivity, confidentially, and respect when speaking with patients, peers, and staff

• Intellectual and motor skills:

• Ability to work independently

• Ability to comprehend, reason, integrate, analyze, evaluate, and problem solve

• Ability to demonstrate critical thinking skills

• Computer skills:

• Intermediate computer knowledge

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