Self Storage Operations Manager
2 weeks ago
We are seeking a highly motivated and goal-focused individual to fill the role of Area Manager for our self-storage facilities.
As an Area Manager, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer service, and contributing to the overall success of the organization.
Your responsibilities may include:
- Overseeing the overall management of multiple self-storage facilities, including supervising several team members.
- Guaranteeing our customers receive the best customer service in the industry.
- Ensuring that your staff completes their new hire training and ensures that your staff is compliant in completing on-going employee training.
- Ensuring all facilities and employees adhere to company standards and procedures and that all properties are meeting their financial goals.
- Auditing stores to ensure all bank records are accurate and company policies are being followed.
- Conducting quarterly auctions and ensuring compliance with current state lien laws.
- Reviewing and monitoring of maintenance at facilities.
- Recruiting for open positions.
- Coaching, developing, and mentoring staff when needed.
Requirements for this position include:
- Management experience of a staff of employees.
- Excellent time management and multi-tasking skills.
- Multi-unit property management experience preferred.
- Sales and marketing experience.
- Excellent computer skills, including Microsoft Office and Outlook.
- Excellent customer service and phone skills.
- Accurate filing and record keeping.
- Cash handling experience.
- Mid-level math skills for auditing purposes.
- Must have reliable vehicle, valid driver's license and insurance.
- Some light physical activity is required; must be able to lift up to 50 pounds.
- May be required to be outside for extended periods of time during inclement weather.
- Work Monday-Friday from 9am to 6pm and may be on call on Saturday and Sunday.
Benefits of this position include:
- 100% paid medical/vision/dental for employee only plans with up to $2,400 funding towards HSA.
- 401(K) with employer match.
- Employee Assistance Program.
- A positive work culture of high integrity team members.
- Opportunities for career development and training.
- A healthy work life balance including quarterly wellness days.
We are an equal opportunity employer.
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