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Restaurant Operations Manager

4 weeks ago

Brea, California, United States South County Concepts, Inc. Full time
Restaurant General Manager Job Description

The Restaurant General Manager is a key leadership role responsible for overseeing the front-of-house operations of our restaurant. This position requires a strong focus on delivering exceptional customer experiences, managing staff, and driving business growth.

Key Responsibilities:
  • Lead and manage a high-performing team to deliver exceptional customer service and drive sales growth.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Manage staff recruitment, training, and development to ensure a skilled and motivated team.
  • Monitor and control costs, including labor, inventory, and supplies, to achieve financial targets.
  • Collaborate with the sales and marketing teams to promote events, offers, and loyalty programs.
  • Ensure compliance with health and safety regulations, as well as company policies and procedures.
  • Perform other duties as assigned by management.
Requirements:
  • Proven experience in a restaurant management role, with a strong track record of success.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer experiences.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
Physical Requirements:

The physical demands of this role include standing for long periods, frequent walking, and occasional lifting of up to 75 pounds. The work environment is fast-paced and dynamic, with frequent exposure to smoke, steam, and extreme temperatures.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. South County Concepts, Inc. reserves the right to modify or add to this job description at any time.