Customer Service Representative

3 days ago


Redmond, Washington, United States Monica Lopez - State Farm Agent Full time
Customer Relations Representative

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you

Key Responsibilities:
  • Establish and maintain strong relationships with customers through regular communication and follow-up.
  • Identify customer needs and develop leads to market appropriate State Farm insurance and financial services products.
  • Work collaboratively with the agent team to achieve sales and customer satisfaction goals.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Stay up-to-date on product knowledge and industry trends to effectively communicate with customers and provide tailored solutions.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Self-motivated and proactive, with a strong work ethic and ability to work independently.
  • Detail-oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work in a team environment and contribute to a positive and supportive team culture.
  • Ability to effectively relate to customers and provide tailored solutions to meet their needs.
What We Offer:
  • A competitive salary and benefits package.
  • Paid time off and vacation days.
  • Opportunities for growth and advancement within the agency.
  • A dynamic and supportive work environment.

If you're a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, we encourage you to apply. We look forward to hearing from you



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