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Customer Service Representative

2 months ago

Redmond, Washington, United States Lloyjor Marketing Full time
Job Overview

Lloyjor Marketing is seeking a highly skilled Customer Service Assistant to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with clients and customers, driving sales and customer enrollment.

Key Responsibilities

  • Client Relationship Management: Develop and maintain strong relationships with clients and customers to drive sales and customer enrollment.
  • Issue Resolution: Identify and resolve client issues and concerns, ensuring client satisfaction.
  • Product Knowledge: Utilize product knowledge to support sales efforts and facilitate new client acquisitions.
  • Customer Service: Provide clients with personalized purchasing experiences and excellent customer service.
  • Collaboration: Collaborate with the sales team to process orders and set installation dates.
  • Documentation: Document client information and ensure accurate purchase orders.

Requirements

  • Education: High School Diploma or equivalent certification required.
  • Experience: 1-3 years of experience in Marketing, Customer Service, Hospitality, Sales, or related fields preferred.
  • Skills: People-oriented, with a strong desire to build and nurture relationships. Charismatic and personable, facilitating positive interactions with team members. Results-driven and self-motivated, continually improving interpersonal skills.

Additional Information

This position requires daily travel to our office in Redmond. Local candidates only (or relocating within 2 weeks of an offer).

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