Customer Service Representative

4 days ago


Redmond, Washington, United States Lloyjor WA Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team at Lloyjor Marketing as a Customer Service Assistant. This role is ideal for someone who is passionate about building strong relationships with clients and providing exceptional support to drive sales and customer enrollment.

Key Responsibilities
  • Client Relationship Building: Develop and maintain strong, lasting relationships with clients and customers to drive sales and customer enrollment.
  • Issue Resolution: Identify and resolve client issues and concerns to ensure client satisfaction.
  • Product Knowledge: Utilize product knowledge to support sales efforts and facilitate new client acquisitions.
  • Personalized Service: Provide clients with personalized purchasing experiences and excellent customer service.
  • Collaboration: Collaborate with the sales team to process orders and set installation dates.
  • Documentation: Document client information and ensure accurate purchase orders.
  • Teamwork: Work with fellow team members to achieve sales targets.
Ideal Candidate
  • Education: High School Diploma or equivalent certification required.
  • Experience: 1-3 years of experience in Marketing, Customer Service, Hospitality, Sales, or related fields preferred.
  • Skills: People-oriented, charismatic, and personable with strong active listening skills and empathy towards client concerns.
  • Approach: Solution-oriented with a proactive approach to overcoming challenges.

Please note that this position requires daily travel to our office in Redmond. Local candidates only (or relocating within 2 weeks of an offer).



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