Print Services Sales Associate

2 weeks ago


Framingham, Massachusetts, United States Framingham Full time

Position Overview:

The Print Services Sales Associate at Staples Connect is dedicated to enhancing customer experiences while fostering community engagement. In this role, you will be part of a collaborative and inclusive team that thrives in a dynamic retail environment.

Key Responsibilities:

  1. Welcome customers as they enter the Print Solutions area, ensuring prompt and attentive service.
  2. Engage customers with open-ended questions to identify their copy and print marketing requirements.
  3. Utilize order intake tools to accurately gather project details and propose comprehensive print solutions.
  4. Support customers in the self-service section by assisting with copy machines and PC rentals.
  5. Conduct consultations to ask qualifying questions that may lead to potential sales opportunities.
  6. Assist customers with shipping inquiries and remain adaptable to undertake additional tasks as needed.

Qualifications:

Essential Skills and Experience:

  • Availability to work a flexible schedule, including evenings and weekends.
  • Proficient in collaborating with diverse customers to deliver complete solutions.
  • Strong attention to detail with the ability to identify quality concerns throughout the print production workflow.
  • Physical capability to lift and transport supplies weighing between 10-50 pounds, with the ability to stand and walk for extended periods.
  • Please note that Staples does not provide sponsorship for work visas for this position.

Preferred Skills and Experience:

  • Previous experience in customer service roles.

Location: Framingham, MA



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