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Restaurant Shift Manager

2 months ago

Ashland, Oregon, United States Wendy's Full time

Job Summary: As a Shift Manager at Wendy's, you will be responsible for leading a team of Crew Members to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Train, develop, and mentor a team of Crew Members to ensure they have the skills and knowledge to excel in their roles.
  • Create a warm and welcoming work environment that promotes a positive and inclusive culture.
  • Monitor and reinforce food safety procedures to ensure a clean and safe environment for customers and employees.
  • Maximize store sales and profit goals by implementing effective sales strategies and managing inventory.
  • Maintain Quality, Service, and Cleanliness (QSC) standards to ensure a high-quality customer experience.
  • Go above and beyond to serve guests by anticipating their needs and providing exceptional customer service.

Requirements:

  • Previous experience in a leadership role, preferably in the food service industry.
  • Excellent communication and interpersonal skills to effectively lead and motivate a team.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving skills to resolve conflicts and improve processes.