Server Representative

3 weeks ago

Ashland, Oregon, United States North Pacific Management Full time

Server Job Description

At North Pacific Management, we're seeking a skilled Server to join our team at Luna Cafe. As a Server, you'll play a vital role in delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities:

  • Guest Interaction: Warmly greet and interact with guests, ensuring a positive experience throughout their visit.
  • Order Taking and Serving: Take accurate orders and efficiently serve guests.
  • Menu Knowledge: Develop in-depth knowledge of our menu, mercantile items, and local area to assist guests.
  • Shift Checklists and Cleanliness: Complete shift checklists and maintain cleanliness and organization of the cafe.
  • Transactions and Inventory: Process transactions and handle cash accurately, and stock and maintain inventory of cafe and mercantile items.
  • Feedback and Relationships: Provide timely feedback to management regarding customer experiences, develop genuine relationships with guests, especially repeat customers, and adhere to food safety standards and company policies.

Qualifications:

  • Restaurant Experience: Restaurant experience is a plus, but not required (on-the-job training provided).
  • Barista Experience: Barista experience is beneficial, but not mandatory.
  • Permits and Certifications: Food handler's permit and OLCC permit required (or ability to obtain them).
  • Interpersonal and Communication Skills: Excellent interpersonal and communication skills.
  • Work Environment and Availability: Ability to work in a fast-paced environment and maintain composure under pressure, flexible availability, including weekends and holidays.
  • Physical Demands: Physical ability to stand for long periods (5-8 hours) and lift up to 30 pounds.
  • Attention to Detail and Organization: Strong attention to detail and organizational skills.
  • Self-Motivation and Teamwork: Self-motivated with the ability to work independently and as part of a team.

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