Server for TRUSS Restaurant + Bar

4 weeks ago


Napa, California, United States Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is a world-class hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a work environment that's as luxurious as our properties.

About the Position:

The Truss Server is a key member of our Food and Beverage team, responsible for providing exceptional service to our guests. As a Truss Server, you'll be the face of our restaurant and bar, ensuring that every guest has a memorable dining experience.

Responsibilities:

  • Take guest orders and describe menu items in a way that's both informative and engaging.
  • Communicate orders to the kitchen and coordinate food and beverage timings to ensure seamless service.
  • Check orders for accuracy and transport items to guests in a timely manner.
  • Anticipate guest needs and offer suggestions to enhance their experience.
  • Process payments and settle guest checks efficiently.
  • Assist with setup and breakdown of tables, buffets, and food stations.
  • Plate and serve food with precision and attention to detail.
  • Take guest reservations and assist with other tasks as needed.

Requirements:

  • High school education or equivalent experience.
  • Minimum two years' experience in food service or a related field.
  • Knowledge of Napa Valley and surrounding areas is a plus, but not required.
  • Preferred experience in a luxury hotel or resort and fine dining environment.
  • Ability to work weekdays, weekends, holidays, and evening/overnight shifts.
  • Strong communication and problem-solving skills.
  • Ability to multitask in a high-volume environment.
  • Valid driver's license and clean driving record.

Benefits and Compensation:

  • Hourly rate: $17.45
  • Competitive salary and benefits package
  • Cigna medical and dental benefits
  • 8 weeks of New Parental Leave Pay
  • Excellent training and development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary employee meals
  • 401k retirement plans


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