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Patient Admissions Specialist
2 months ago
Evoraa Healthcare is a leading provider in the mental health sector, dedicated to delivering comprehensive care tailored to the unique needs of each individual. Our approach emphasizes a holistic recovery model, ensuring that we address the multifaceted aspects of our patients' well-being.
We are currently seeking a full-time Patient Admissions Specialist who is enthusiastic, detail-oriented, and eager to contribute to our mission of providing exceptional care.
Key Responsibilities- Manage patient referrals and oversee the admission process, ensuring all necessary documentation is completed accurately.
- Conduct initial evaluations to confirm that prospective patients meet the admission criteria.
- Respond to inquiries regarding the admissions process, providing preliminary approvals for both financial and clinical aspects.
- Collaborate with supervisory staff to secure necessary authorizations for patient admissions.
- Partner with the marketing team to facilitate appropriate placements for clients not admitted to our programs.
- Assist the billing department in clarifying services and benefits to patients and their families.
- Complete all required admission documentation efficiently.
- Establish and maintain patient records, ensuring accuracy within the electronic medical record (EMR) system.
- Provide support to the Business Development Team as needed.
- Communicate effectively with healthcare professionals, including physicians, nurses, and clinicians.
- Relay essential patient information to the care team.
- Coordinate with various departments for insurance verification and authorization processes.
- Assess clients with mental health and substance use challenges, making informed recommendations for their care.
- Perform additional duties as assigned.
Knowledge, Skills, and Abilities:
- Fundamental understanding of mental health and psychiatric conditions.
- Ability to work autonomously while effectively managing time and tasks.
- Strong listening and conflict resolution skills, demonstrating professionalism and courtesy.
- Excellent interpersonal skills, capable of engaging with individuals from diverse backgrounds.
- Proficient in computer applications, including document creation in Word, Excel, Publisher, and PowerPoint. Strong verbal and written communication skills, with the ability to exercise independent judgment.
Experience:
- A minimum of 2 years of experience in a related field is required.
- Experience in a behavioral health setting is preferred.
Education:
- A Bachelor's degree is preferred.
- Comprehensive Medical, Dental, and Vision Insurance
- Paid Time Off
- 401K Retirement Plan
