Customer Service and Sales Associate
3 days ago
Job Title: Customer Service and Sales Associate
Estimated Salary: $38,000 - $58,000 per year
We are seeking a customer-focused and results-driven Customer Service and Sales Associate to join our team at Hyundai of Charleston. As a key member of our sales team, you will be responsible for providing exceptional customer service and support, while also contributing to the sales goals of the dealership.
About Our Company:
Krause Auto Group has been in business for over 30 years, and we attribute our longevity to our focus on customer and employee satisfaction. We acknowledge and support every employee, regardless of position, and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories.
What We Offer:
- Free Health Insurance Option Available
- 401k Match Options Available
- HSA company match contribution
- Dental and Vision Insurance Available
- Paid Vacations, Holiday Pay, PTO pay
- Career advancement opportunities, promote from within
- Discounts on products and services
- Family owned and operated
- Long term job security
Responsibilities:
- Provide exceptional customer service and support
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high level service to both internal and external customers
- Pull/fill orders from stock and notify parts manager of out-of-stock parts or shop materials that need immediate attention
Qualifications:
- High School Diploma or equivalent and prior customer service experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
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