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Loan Operations Associate

2 months ago


Rosemont, Illinois, United States Wintrust Financial Full time
Job Overview

Wintrust Financial is a prominent financial institution managing approximately $50 billion in assets and listed on NASDAQ:WTFC. Our foundation is built on the "HAVE IT ALL" philosophy, combining advanced technology and the extensive resources of a large bank while maintaining a commitment to personalized community banking for every client. Wintrust operates a network of fifteen community bank subsidiaries, boasting over 170 banking locations across the greater Chicago and southern Wisconsin regions. In addition, we offer a range of non-banking services, including commercial and life insurance premium financing, short-term accounts receivable financing, outsourced administrative services, mortgage origination and purchase, wealth management, and qualified intermediary services for tax-deferred exchanges.

Why Choose Wintrust?

  • Recognized for our exceptional workplace culture, rated a Top Workplace by the Chicago Tribune for the past decade and honored with the Employee Recommended award by the Globe & Mail for six consecutive years.
  • Attractive compensation package with eligibility for discretionary or incentive bonuses.
  • Comprehensive benefits including medical, dental, vision, life insurance, a 401(k) plan with a generous company match, and tuition reimbursement.
  • Family-friendly working hours.
  • Opportunities for career growth and development across our 175+ community bank locations.
  • Commitment to promoting from within.

Team Culture

  • We foster an environment that encourages entrepreneurial thinking.
  • Numerous opportunities for professional development and career advancement.

Position Summary

The Loan Operations Associate plays a crucial role in supporting transactions across various portfolios, including Commercial, Commercial Real Estate, Wealth Management, Managed Assets, Retail, and Community Lending. Responsibilities include processing loan payments, payoffs, advances, wires, and maintenance tasks.

Key Responsibilities

  • Monitor and manage loan requests and inquiries, including payments, advances, maintenance, and research, while reconciling items from the loan control account and reviewing Teller Reports for backdating processes.
  • Ensure that all transactions between the loan system and general ledger are accurately balanced, and investigate and resolve any discrepancies.
  • Deliver exceptional customer service to both external and internal clients.

Qualifications

  • Minimum of 3 years of experience in the financial services sector.
  • Experience in office settings or as a teller; familiarity with loan operations and documentation is advantageous.
  • High school diploma or equivalent is required.
  • Proficient in general computer skills.

Employee Benefits

We offer a comprehensive benefits package that includes:
• Medical Insurance
• Dental Coverage
• Vision Insurance
• Life Insurance
• Accidental Death and Dismemberment Insurance
• Short-term and Long-term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) plans with company matching
• Flexible Spending Accounts (FSA)
• Employee Stock Purchase Plan at a 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance

Wintrust is committed to reflecting the diversity of the communities we serve. We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.