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Operations Manager
2 months ago
**Job Title:** Operations Manager - Senior Relocation Services
**About Us:**
Caring Transitions is a leading organization specializing in senior relocation services, estate sales, downsizing, and home cleanouts. With over 325 locations nationwide, we provide a unique and trusted service to seniors and non-seniors alike.
**Job Summary:**
We are seeking an experienced Operations Manager to join our team in Montgomery County, Lower Bucks County, and parts of Philadelphia County. As an Operations Manager, you will be responsible for leading a team of professionals in providing exceptional senior relocation services, ensuring seamless transitions from one living situation to another.
**Key Responsibilities:**
• Train and supervise team members to ensure exceptional customer service and quality workmanship
• Develop and implement effective project plans, ensuring timely completion and budget adherence
• Monitor and enforce company policies, procedures, and safety protocols
• Ensure the safety of team members, clients, and property at all job sites
• Communicate effectively with clients, team members, and management to ensure seamless project execution
• Manage team member hours, payroll, and benefits
• Work flexible hours, including weekends, as needed
**Requirements:**
• High school diploma or equivalent required; minimum one year of supervisory experience preferred
• Excellent leadership, communication, and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong knowledge of Microsoft Windows, including Word, Excel, and PowerPoint
• Ability to interface effectively with mobile applications
**Physical Requirements:**
• Frequent lifting of up to 30lbs, moving, climbing, and transporting household items
• Walking and/or standing in varying weather environments
• Frequent walking up and down stairs, possibly while carrying up to 30lbs
**Compensation:**
$17 - $21 per hour, depending on experience and internal drive