Assistant Store Director

3 weeks ago


Richmond, California, United States Orca splash car splash Full time
Job Overview
We are seeking an exceptional First Assistant Manager to oversee and coordinate the activities of our retail sales team. As a key member of our team, you will be responsible for ensuring seamless store operations, managing employee performance, and driving business growth.

Key Responsibilities:
• Supervise a team of retail sales workers, providing guidance, coaching, and feedback to ensure excellent customer service and high sales standards
• Develop and implement daily schedules to optimize efficiency, ensuring adequate staffing levels during peak periods
• Train and evaluate employees, fostering a culture of continuous learning and development
• Analyze monthly results and trends to inform business forecasting and strategic planning
• Resolve escalated customer complaints, providing prompt and effective solutions to maintain customer satisfaction

Requirements:
• 2+ years of experience in retail, customer service, or related fields, with a proven track record of success in leadership roles
• Ability to thrive in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities simultaneously
• Excellent written and verbal communication skills, with the ability to effectively communicate with employees, customers, and stakeholders
• Strong leadership qualities, including empathy, decisiveness, and adaptability

Salary:
$65,000 - $80,000 per year, depending on location and experience

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