Dental Regional Director Operations Manager

5 days ago


Davenport, Iowa, United States D4C Dental Brands Full time
Job Summary

The Regional Operations Director plays a critical role in the success of our dental practices, overseeing the day-to-day operations of multiple assigned offices and supporting Practice Managers in their management responsibilities. This position is responsible for driving profit and loss and overall success of the assigned practices in the local market, ensuring alignment with the company's mission of delivering exceptional oral health care to children.

Key Responsibilities
  • Implement and ensure ongoing compliance with operational policies, procedures, and training programs across all assigned dental offices.
  • Oversee the financial performance of assigned dental offices, analyzing operating statements and identifying areas for improvement.
  • Provide high-level oversight of facility-related projects, including office relocations, remodels, and new office setups.
  • Collaborate with Practice Managers and support staff to ensure compliance with regulations and company policies.
  • Monitor and evaluate operational systems and reports to drive process improvement and enhance service delivery.
  • Support Clinical Director in resolving customer service issues and identifying opportunities for improvement.
  • Assist in preparing and maintaining annual budgets for assigned practices and coordinate with market leadership teams.
  • Facilitate the implementation of corporate policies, procedures, and initiatives across assigned offices.
  • Recruit, train, and develop Practice Managers and support staff to ensure a high-performing team.
Requirements
  • Bachelor's degree in healthcare or a related field, with a Master's degree preferred.
  • At least 5 years of experience in healthcare operations management, with multi-site management experience required.
  • Excellent communication, leadership, and interpersonal skills, with the ability to work with diverse groups of individuals.
  • Strong analytical and problem-solving abilities, with a basic understanding of financial statements.
  • Ability to travel to assigned dental offices, with a preference for being based in the Iowa area.


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