Customer Service Coordinator

1 week ago


Broomall, Pennsylvania, United States The Job Exchange, A Division of Emerson Group Full time

We are looking for a highly motivated Customer Service Coordinator to join our team at The Job Exchange, A Division of Emerson Group. This role is based in Broomall, PA and offers an hourly rate up to $18/hour.

In this position, you will work closely with our clients to accurately verify employment history for borrowers by following all policies and procedures. You will analyze data to spot anomalies with the returned verifications, respond to incoming calls and e-requests timely and accurately, and meet productivity and quality goals set by the department.

The successful candidate will have a High School diploma or equivalent, at least 1-3 years' relevant entry-level business or customer service experience, and excellent interpersonal skills to develop and maintain effective working relationships with all levels of management, customers, and co-workers.

As a Customer Service Coordinator, you will also possess excellent communication skills, both verbal and written, outstanding customer service / interpersonal skills, ability to multi-task and prioritize accordingly, and the ability to maintain confidential information. You will be analytical and able to solve problems, capable of working in a Team environment, and able to remain flexible, adapt to changing environments, shift priorities as needed.

The Benefits We Offer include Health, vision and dental insurances, bonus programs, fitness reimbursement and other healthy life-style programs, 401k plan, short and long-term disability, life insurance, accident and critical illness insurance, health savings account, flexible spending account, employee assistance program, legal services, employee discounts and more.



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