Customer Service Liaison

3 weeks ago


Broomall, Pennsylvania, United States latitude Full time
Job Summary:

The Internal Support Specialist is responsible for delivering exceptional internal service and support to various departments and employees. This role involves addressing and resolving a wide range of internal inquiries and issues, ensuring seamless internal operations and fostering a collaborative work environment.

Key Responsibilities:
  • Provide prompt and accurate information to internal departments regarding company policies, procedures, and systems.
  • Assist with troubleshooting and resolving internal issues related to IT, HR, finance, and other departments.
  • Collaborate with various departments to address and resolve internal service requests.
  • Maintain clear and effective communication with internal stakeholders to ensure their needs are met.
  • Document all interactions and resolutions in the internal ticketing system.
  • Generate regular reports on common issues and suggest improvements to internal processes.

About Us:
We are a collaborative and dynamic organization committed to delivering exceptional service to our internal customers. If you are a team player with excellent communication skills and a passion for problem-solving, we encourage you to apply for this exciting opportunity.

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