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Assistant Manager

2 months ago

Highland, New York, United States Dunkin' Full time
Assistant Manager at Dunkin'

We're seeking a highly skilled and motivated individual to join our team as an Assistant Manager at Dunkin'. As a key member of our leadership team, you'll be responsible for driving operational excellence and delivering exceptional guest experiences.

Key Responsibilities:
  • Lead and develop a high-performing team to achieve business objectives
  • Implement operational standards and procedures to ensure consistency and quality
  • Monitor and analyze sales, customer satisfaction, and employee engagement metrics to inform business decisions
  • Collaborate with the Restaurant Manager to develop and implement business plans and strategies
  • Provide coaching and feedback to team members to improve performance and achieve goals
Requirements:
  • 2+ years of experience in a restaurant or retail management role
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and communication skills, with the ability to motivate and develop a team
  • Intermediate PC skills and proficiency in Google applications
What We Offer:
  • Competitive pay and benefits package
  • Opportunities for career growth and development
  • A fun and dynamic work environment with a passionate team
  • Discounted college degree program and weekly wage and direct deposit
Competencies:
  • Great Focus: Understands and exceeds guest expectations, needs, and requirements
  • Passion for: Sets and maintains high standards for self and others, acts as a role model
  • Problem Solving and Decision Making: Identifies and resolves issues and problems
  • Interpersonal Relationships & Influence: Develops and maintains relationships with team members