Healthcare Service Coordinator
3 days ago
We are seeking a highly skilled Healthcare Service Coordinator to join our team at Dental Health Services in Seattle, Washington.
This is a full-time position with a salary range of $45,000 - $60,000 per year, depending on experience.
The successful candidate will be responsible for providing exceptional patient support, addressing inquiries, and ensuring seamless communication between patients, dentists, and other stakeholders.
In this role, you will utilize your excellent interpersonal and problem-solving skills to resolve issues efficiently and effectively.
If you possess a strong customer service background, are detail-oriented, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Provide accurate and timely information to patients regarding their dental care, benefits, and claims.
- Maintain detailed records of patient interactions, including phone calls, emails, and in-person conversations.
- Collaborate with dental offices and providers to verify member eligibility and facilitate referrals as needed.
- Utilize computer systems to update patient information, process claims, and perform administrative tasks.
- Develop and implement effective solutions to resolve patient concerns and improve overall satisfaction.
- 1-2 years of experience in a customer-facing role, preferably in the healthcare or dental industry.
- High school diploma or equivalent; some college education preferred.
- Excellent written and verbal communication skills, with the ability to interact with diverse stakeholders.
- Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
- Proficiency in computer software applications, including Microsoft Office and dental-specific systems.
Dental Health Services is a leading provider of dental care solutions, dedicated to delivering exceptional patient experiences. Our team is passionate about making a positive impact in the lives of our patients and community.
As an employee-owned company, we offer a dynamic work environment that values collaboration, innovation, and continuous learning. Join us in our mission to provide world-class dental care and make a real difference in people's lives.
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