Cyber Security Assurance Specialist
2 weeks ago
POSITION TITLE: Information Assurance Technician
SUPERVISOR: Site Manager
OBJECTIVE OF THE ROLE
The primary goal of this position is to ensure the effective operation, certification, and adherence to Cyber Security protocols for all computer systems utilized in courseware delivery.
ESSENTIAL QUALIFICATIONS
Education: A High School diploma is mandatory, while an Associate's or Bachelor's degree is highly desirable.
Experience: Must hold Information Assurance Technician (IAT) Level 2 certification (Security+ CE) as per DoD Directive. A minimum of 2 years of experience in Information Assurance is required, along with familiarity with the DIACAP Certification and Accreditation process. Proficiency in Windows Operating Systems is essential.
Key Skills: Demonstrated experience in personal computer hardware/software maintenance and Help Desk support. Strong oral and written communication skills, along with interpersonal abilities, are crucial.
Technical Proficiencies: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Adobe), Windows Server 2012, Microsoft SQL Server, and Windows 10.
Security Clearance: A Secret Clearance is required, with the ability to obtain and maintain Top Secret/SCI clearance and access to Special Access Programs (SAP).
KEY RESPONSIBILITIES
- Conduct both scheduled and unscheduled preventive maintenance on training delivery systems, development systems, electronic classrooms, and learning resource center hardware.
- Monitor, maintain, and ensure proper disposal and replacement of training delivery system hardware.
- Diagnose and resolve performance issues related to delivery systems.
- Oversee the procurement, installation, and integration of upgrades for delivery systems.
- Advise on software upgrades necessary for training content production.
- Maintain and enhance the learning management and training management systems.
- Recommend hardware and software enhancements to improve training device efficiency.
- Deliver training sessions to staff and students on the effective use of learning and content management systems.
- Address and resolve issues related to computers, printers, and networking.
- Track and report software end-of-life dates on a monthly basis.
- Install and integrate software updates for operating systems, server operating systems, production software, and databases.
- Ensure compatibility of courseware with electronic delivery post-software updates.
- Execute technical refreshes and upgrades as per local policies.
- Manage IT equipment and training delivery system equipment to standardize parts and manage inventory effectively.
- Assist in the duplication and distribution of media such as CD-ROMs and DVDs.
- Adhere to security protocols when handling classified materials.
- Support metric collection and contribute to required reporting.
- Perform additional related duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities.
Note: The qualifications and responsibilities outlined in this job description are intended to provide a general overview of the position. The specifics may evolve as the needs of the organization change.
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