Regional Business Services Coordinator

4 days ago


Grand Prairie, Texas, United States Texas Department of Aging & Disability Services Full time
Job Summary:
We are seeking a highly skilled and experienced Business Services Officer to join our team at the Texas Department of Aging & Disability Services. The successful candidate will be responsible for coordinating and executing administrative support services for all HHS agency programs in a regional geographic area.

Key Responsibilities:
Facility Management:
Conduct regular scheduled visits to local/field offices to perform facility reviews; ensure all emergency and routine building problems and safety issues are identified and corrected in a timely manner; counsel and train Local Office Coordinators (LOC) on available RAS services, how to request assistance, supplies and/or equipment, and the appropriate monitoring and reporting of safety or security concerns; manage all service requests and resolve facility issues for assigned offices to include coordinating purchases, contracting repair or maintenance services, initiating emergency or security incident management, addressing accessibility or safety issues, and intervening on vendor or lessor performance concerns; maintain productive relationships with LOCs to facilitate effective RAS service delivery to programs (40%).

Space Management:
Analyze and review use of space among agencies at assigned offices to determine efficiencies; consult with programs on requests for additional space, evaluating options for relocation, adding space or obtaining new leases; implement RAS space allocation guidelines across all agencies; recommend most cost effective options to program and RAS management; manage space projects through to completion with necessary actions such as coordination with HHS Facility Management and Leasing (FML), Texas Facility Commission (TFC), agency program management, lessors, contractors, purchasers, inspectors, movers, and agency telecom and IT support. (20%).

Contract Management:
Develop specifications for services and manage service contracts for regional offices in order to meet program agency goals; service contracts include janitorial, security, locksmiths, electricians, plumbing, HVAC, freight/shipping/postage meters, office equipment supply and maintenance, and carpet cleaning (15%).

Asset Management:
Coordinate with RAS warehouse and asset management staff to arrange the pickup, transfer and appropriate disposition of agency records and surplus furniture and equipment. Assist in annual inventory, locating, scanning and reconciling reports on controlled assets. (10%).

Policy Development:
Assist in developing and implementing policies, procedures, and special projects to improve RAS service delivery or meet regional program needs. Prepare reports, serve on workgroups, provide technical assistance, handle emergency tasks and assignments, and perform other duties as required in support of efficient regional programs serving the public. (10%).

Supervision:
Assign and oversee work of other support staff in Business Services. (5%).

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