Banquet Operations Manager

1 day ago


Byron Center, Michigan, United States Railside Acquisition LLC Full time
Job Title: Banquet Lead

We are seeking a highly skilled and organized Banquet Lead to join our team at Railside Acquisition LLC. As a Banquet Lead, you will be responsible for overseeing the planning and execution of all banquet events, ensuring seamless operations and exceptional guest experiences.

Key Responsibilities:
  • Event Planning: Collaborate with managers and organizers to plan and coordinate banquet events, including layout, logistics, and staffing.
  • Staff Management: Supervise and manage banquet staff, including scheduling, training, and performance evaluation.
  • Inventory Management: Monitor and manage inventory of supplies, equipment, and furniture to ensure efficient event execution.
  • Customer Service: Provide exceptional customer service to guests, responding to requests, questions, and complaints in a timely and professional manner.
  • Facility Maintenance: Ensure the venue and facilities remain clean, neat, and well-maintained.
Requirements:
  • Education: High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Experience: Minimum 3 years of experience as a banquet captain or similar role.
  • Skills: Excellent leadership, time management, and multitasking abilities; strong communication and customer service skills.
  • Physical Demands: Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.


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