Curbside Team Leader

4 weeks ago


Cleveland, Ohio, United States Giant Eagle Full time
Job Summary

As a Curbside Team Leader at Giant Eagle, you will oversee the management of our Curbside Express and Home Delivery operations. Your primary responsibility will be to ensure that our customers receive exceptional service and that our orders are fulfilled efficiently and accurately.

Key Responsibilities
  • Team Management: You will be responsible for managing a team of Curbside Team Members, including interviewing, selecting, and training new hires.
  • Operational Oversight: You will oversee the daily operations of the Curbside Express and Home Delivery departments, ensuring that all tasks are completed on time and to a high standard.
  • Customer Service: You will be the primary point of contact for customer inquiries and concerns, providing exceptional service and resolving issues in a timely and professional manner.
  • Inventory Management: You will be responsible for managing inventory levels, ensuring that we have the necessary stock to meet customer demand.
  • Financial Management: You will be responsible for managing the financial aspects of the Curbside Express and Home Delivery departments, including budgeting and forecasting.
Requirements
  • Experience: 6 months to 1 year of experience in a leadership or management role.
  • Education: High school diploma or equivalent plus 18 months to 3 years of additional training.
  • Lifting Requirement: Up to 50 pounds.
  • Age Requirement: At least 18 years of age.
About Us

Giant Eagle is a leading retailer in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. We are committed to providing exceptional service to our customers and creating a nurturing environment for our Team Members. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.


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