Product Information Expert
3 days ago
We are seeking a highly motivated Customer Service Advisor to join our team at LH Global Consulting. In this role, you will be responsible for providing exceptional customer service, addressing product-related concerns, and fostering strong relationships with our clients.
Key Responsibilities:
- Respond to customer inquiries and complaints in a timely and professional manner
- Provide detailed information about our products and services, ensuring seamless customer experiences
- Analyze and resolve product issues through effective communication and problem-solving skills
- Update customer records to reflect interactions and preferences
- Stay current on our evolving products and services, leveraging this knowledge to deliver exceptional support
Requirements:
- Prior experience in customer-facing roles, sales, or related fields is preferred
- Strong interpersonal skills, with the ability to build rapport with clients
- Able to prioritize tasks effectively, managing multiple responsibilities concurrently
- A positive and professional attitude, with a focus on customer satisfaction
- Excellent written and verbal communication skills, enabling you to craft clear, concise messages
Salary and Benefits:
This full-time position comes with a competitive salary of $62,500 per annum, based on experience. You'll also enjoy a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
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Product Information Advisor
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Cypress, California, United States LH Global Consulting Full timeJob SummaryLH Global Consulting is seeking a skilled Customer Service Advisor to provide top-notch support to our clients. As a key member of our team, you will be responsible for handling customer inquiries, providing product information, and resolving account issues.Responsibilities and DutiesCustomer Service: Respond to customer inquiries, providing...
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