Product Information Advisor

3 weeks ago


Cypress, California, United States LH Global Consulting Full time
Job Summary

LH Global Consulting is seeking a skilled Customer Service Advisor to provide top-notch support to our clients. As a key member of our team, you will be responsible for handling customer inquiries, providing product information, and resolving account issues.

Responsibilities and Duties
  • Customer Service: Respond to customer inquiries, providing accurate and timely information about our products and services.
  • Troubleshooting: Identify and resolve technical issues related to our products, minimizing downtime and ensuring customer satisfaction.
  • Documentation: Maintain accurate records of customer interactions, including resolutions and follow-up actions.
Requirements and Qualifications
  • Experience: Previous experience in customer service, sales, or related fields is essential for this role.
  • Education: A high school diploma or equivalent is required; a degree in a related field is preferred.
  • Skills: Excellent written and verbal communication skills, strong problem-solving skills, and ability to work in a fast-paced environment.
Compensation and Benefits

The estimated salary for this position is $70,000 - $90,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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