Customer Service Liaison

2 months ago


Owings Mills, Maryland, United States latitude Full time

We are seeking a detail-oriented and customer-focused individual to join our team as an Administrative Assistant/CSR. The ideal candidate will possess strong critical thinking and problem-solving skills, with the ability to maintain a high level of professionalism and provide exceptional customer service.

  • Responsibilities:
    • Provide timely and accurate support to customers and sales teams
    • Utilize critical thinking and problem-solving skills to resolve customer inquiries
    • Manage day-to-day customer questions, requests, and service needs
    • Enter orders, track delivery, and provide supporting documentation
    • Maintain professional telephone etiquette and respond to customer inquiries in a timely manner

Requirements:

  • 3-5 years' experience in a similar role
  • Energetic and self-motivated individual with a positive attitude
  • Ability to manage salesperson's accounts receivables, accounts payable, and inventory

$45,000 - $50,000 per year



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