Customer Service Liaison
2 months ago
We are seeking a detail-oriented and customer-focused individual to join our team as an Administrative Assistant/CSR. The ideal candidate will possess strong critical thinking and problem-solving skills, with the ability to maintain a high level of professionalism and provide exceptional customer service.
- Responsibilities:
- Provide timely and accurate support to customers and sales teams
- Utilize critical thinking and problem-solving skills to resolve customer inquiries
- Manage day-to-day customer questions, requests, and service needs
- Enter orders, track delivery, and provide supporting documentation
- Maintain professional telephone etiquette and respond to customer inquiries in a timely manner
Requirements:
- 3-5 years' experience in a similar role
- Energetic and self-motivated individual with a positive attitude
- Ability to manage salesperson's accounts receivables, accounts payable, and inventory
$45,000 - $50,000 per year
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