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Customer Experience Specialist

2 months ago


Madison, Wisconsin, United States Bath & Body Works Full time

About Us

Bath & Body Works is a leading fragrance retail brand, delivering fashion, trend, and newness through globally inspired products. We're a dynamic and profitable retailer with a passion for creating an inclusive retail environment.

The Opportunity

We're seeking a Sales Associate to join our team in our stores. As a Sales Associate, you will be the face of Bath & Body Works, understanding our customers' needs and helping them find the best products. Your role will involve:

  • Consistently executing our selling model in a fun, team environment
  • Meeting sales goals and expectations during your scheduled shifts
  • Building a highly satisfied and loyal customer base through engagement, product recommendations, and sales conversion
  • Supporting product replenishment activities to keep the store full and abundant
  • Assisting with floorset execution, window changes, visual presentation, and marketing placement as needed

What You Can Expect

We offer a merchandise discount of 30% at Bath & Body Works, mental health and well-being services, and an opportunity to save in the BBW 401(k) after one year of service and 1000 hours worked.

Qualifications

We're looking for individuals with demonstrated sales and customer service results in a fast-paced environment, availability for varied weekly shifts, and effective communication skills. We're an equal opportunity employer and comply with all laws concerning non-discriminatory employment practices.