Service Advisor

3 weeks ago


Madison, Wisconsin, United States Baxter Auto Group Full time
About the Role

We are seeking a highly skilled Service Advisor to join our team at Baxter Auto Group. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Run a smooth, organized, and customer-focused service write-up area
  • Develop and implement procedures to improve satisfaction, customer retention, and customer pay labor dollars
  • Constant customer contact and positive interactions with technicians and parts teams
  • Use and understand multiple computer or web-based systems
  • Repair order/work order generation, tracking, review, and completion

About You

We are looking for a team-first individual with a desire to win together attitude. You should have an innate desire to help others, be dedicated to creating meaningful outcomes, and welcome differences by seeking, listening, and learning from diverse perspectives.

Requirements:

  • Must be at least 18 years of age and have a valid driver's license to operate a motor vehicle
  • Bilingual applicants encouraged to apply

What We Offer

We offer a competitive pay range of $40,000 - $60,000 annually, comprehensive benefits, flexible work schedule, and extensive employee discounts. We also provide training and development opportunities for all employees and a supportive work environment.

Join our team and be part of a growing company that strives for an inclusive culture and values its employees.


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