Customer Service Sales Representative

2 months ago


Tomball, Texas, United States CS Vinyl Supplier LLC Full time
Position Overview

Salary: $12.50 Hourly

Role Summary: Engages in all facets of retail sales, which includes welcoming customers, recommending products, finalizing transactions, and efficiently processing sales through the point-of-sale system.

Work Schedule: Monday-Friday 9:30am-7:30pm, Saturday 9:30am-6:30pm with Flexible Scheduling

Key Responsibilities:

  • Provide exceptional customer service by assisting clients in a friendly and enthusiastic manner.
  • Guide customers in selecting products for personal use or as gifts.
  • Employ various sales techniques to enhance sales performance.
  • Process transactions accurately using the POS system in accordance with established protocols.
  • Maintain a clean and organized store environment to optimize sales potential and customer experience.
  • Continuously update knowledge of merchandise in the sales area to offer accurate information to customers; stay informed about new product introductions.
  • Support merchandising initiatives, displays, and store layout adjustments as required.
  • Utilize customer-oriented selling skills, including add-on selling and closing techniques.
  • Perform additional duties as assigned by management.

Qualifications:

  • High School Diploma or GED equivalent.
  • A combination of training and experience that equips the individual with the necessary knowledge, skills, and abilities.
  • Dedication to high standards and excellence.
  • Ability to prioritize tasks and manage workflow effectively.
  • Adaptability and enthusiasm in a dynamic work environment.
  • Strong customer service abilities.
  • Creative, flexible, and a collaborative team player.
  • Capacity to comprehend and follow both written and verbal instructions.
  • Professional appearance and conduct.
  • Effective communication skills with individuals at all levels and from diverse backgrounds.

Physical Requirements and Work Environment:

  • Regularly required to stand and walk.
  • Occasionally required to sit.
  • Frequently required to talk or listen.
  • Consistently required to utilize visual acuity for operating a computer and/or keyboard.
  • Occasionally required to lift, push, or carry items weighing up to 25 pounds.


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