Customer Service Sales Representative
2 months ago
Salary: $12.50 Hourly
Role Summary: Engages in all facets of retail sales, which includes welcoming customers, recommending products, finalizing transactions, and efficiently processing sales through the point-of-sale system.
Work Schedule: Monday-Friday 9:30am-7:30pm, Saturday 9:30am-6:30pm with Flexible Scheduling
Key Responsibilities:
- Provide exceptional customer service by assisting clients in a friendly and enthusiastic manner.
- Guide customers in selecting products for personal use or as gifts.
- Employ various sales techniques to enhance sales performance.
- Process transactions accurately using the POS system in accordance with established protocols.
- Maintain a clean and organized store environment to optimize sales potential and customer experience.
- Continuously update knowledge of merchandise in the sales area to offer accurate information to customers; stay informed about new product introductions.
- Support merchandising initiatives, displays, and store layout adjustments as required.
- Utilize customer-oriented selling skills, including add-on selling and closing techniques.
- Perform additional duties as assigned by management.
Qualifications:
- High School Diploma or GED equivalent.
- A combination of training and experience that equips the individual with the necessary knowledge, skills, and abilities.
- Dedication to high standards and excellence.
- Ability to prioritize tasks and manage workflow effectively.
- Adaptability and enthusiasm in a dynamic work environment.
- Strong customer service abilities.
- Creative, flexible, and a collaborative team player.
- Capacity to comprehend and follow both written and verbal instructions.
- Professional appearance and conduct.
- Effective communication skills with individuals at all levels and from diverse backgrounds.
Physical Requirements and Work Environment:
- Regularly required to stand and walk.
- Occasionally required to sit.
- Frequently required to talk or listen.
- Consistently required to utilize visual acuity for operating a computer and/or keyboard.
- Occasionally required to lift, push, or carry items weighing up to 25 pounds.
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