Customer Service Ambassador

3 weeks ago


Rochester, Minnesota, United States TPI Hospitality Full time
Join Our Team as a Guest Service Representative

TPI Hospitality, a leading hospitality company in Minnesota, is seeking a detail-oriented and service-oriented Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences and ensuring that every guest feels welcome and valued.

Key Responsibilities:

  • Hold yourself accountable for achieving established guest service standards
  • Work closely with your supervisor to achieve or exceed expectations
  • Treat the hotel as if it were your own
  • Assist in providing a safe, healthy environment for all guests and fellow associates
  • Assure that your daily actions reflect TPI's nine core values

What We Offer:

  • A competitive benefit package, including medical, dental, and life insurance
  • Paid time off (PTO) and holiday pay
  • A 401k plan
  • Discounts on meals and associate rates at hotels around the world
  • A tuition discount

About TPI Hospitality:

TPI Hospitality is a growing company with multiple new projects underway. With almost 40 hotels and restaurants located throughout the Twin Cities and greater southern Minnesota, TPI associates enjoy more opportunities for advancement or transfer. We are a chosen as an eight-time Best Places to work nominee and offer a dynamic and supportive work environment.


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