Customer Service Associate

5 days ago


Plainfield, New Jersey, United States John Powell - State Farm Agent Full time
Job Overview

This role offers hourly pay, valuable experience, and growth potential in a dynamic environment. As an Agent Team Member, you will establish customer relationships, provide prompt and friendly service, and maintain a strong work ethic. You will receive training on computer functions and have the opportunity to multi-task effectively.

About Our Office

We are a State Farm independent contractor agent office, located in [insert location]. We offer a supportive team environment and opportunities for advancement within our agency.

Responsibilities

The successful candidate will be responsible for:
  • Establishing customer relationships and following up with customers as needed
  • Providing prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Maintaining a strong work ethic with a total commitment to success each and every day

Requirements

To succeed in this role, you should have:
  • People-oriented skills
  • Organizational skills
  • Self-motivation
  • Detail-oriented skills
  • Able to learn computer functions
  • Ability to multi-task
  • Ability to effectively relate to customers
  • Bilingual - Spanish required

Benefits

As an Agent Team Member, you will receive: Hourly pay, Valuable experience, Growth potential/Opportunity for advancement within my agency

$17-$20 per hour

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