Retail Operations Supervisor

3 weeks ago


Dodgeville, Wisconsin, United States Piggly Wiggly Midwest LLC Full time
Job Overview

As a Store Operations Director, you will oversee and manage all aspects of store functionality, ensuring optimal sales performance and profitability while controlling operational costs.

Key Responsibilities
  • Enforce store policies and procedures, suggesting improvements where necessary to enhance operational efficiency.
  • Coordinate and supervise store activities in collaboration with Department Managers and other supervisory staff.
  • Ensure compliance with all applicable laws and regulations, providing guidance and training to staff as needed.
  • Maintain high standards of customer service, addressing inquiries, returns, and complaints in a professional manner.
  • Act as a representative of the company within the store and the surrounding community.
  • Make informed decisions regarding inventory management, merchandising, and staff scheduling to maximize store performance.
  • Oversee checkout operations, ensuring accuracy and efficiency in customer transactions.
  • Safeguard confidential company information and maintain security protocols.
  • Manage the store's financial performance and operational outcomes.
  • Perform additional duties as assigned.
Work Environment
  • Store: Grocery Warehouse (50F to 90F)
  • Warehouse: Freezer (-20F to 0F)
  • Store: Perishable Warehouse (28F to 60F)
  • Office: Office Temperature (65F to 75F)
Required Skills
  • Knowledge: In-depth understanding of retail management and operations.
  • Mathematical Skills: Proficiency in basic math and accounting principles.
  • Communication: Ability to effectively communicate with customers and staff.
  • Physical Requirements: Capability to lift up to 70 pounds and perform various physical tasks.
  • Experience: Significant background in personnel management and human resources.
  • Certifications: Must be able to obtain Food Safety Certification or other necessary credentials.
Experience Required
  • 5-7 years of experience in the retail or supermarket sector.
Qualifications
  • Associate Degree in General Studies, Bachelor's Degree in General Studies, or High School Diploma in General Studies.


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