Junior Asset Manager
6 days ago
Leidos is seeking a highly motivated and detail-oriented Junior Asset Manager to join our team. As a Junior Asset Manager, you will play a critical role in supporting the ESA V program, which provides IT services to federal customers.
The ideal candidate will have excellent communication skills, a customer-focused attitude, and experience providing IT support in a Windows office environment. You will be responsible for managing IT assets, processing break/fix requests, and creating incidents/service tickets through our ticket management system.
This is a junior-level position, and the salary range is $55K to $67K. The selected candidate will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customer's information.
Key Responsibilities- Manage IT assets, including shipping and receiving, and maintaining accurate records.
- Process break/fix requests, returns, and new seat documentation for end-user computer devices.
- Create incidents/service tickets through our ticket management system.
- Assess issues and diagnose problems.
- High school diploma with 3+ years of experience.
- Customer service-focused attitude.
- Past experience providing IT support in a Windows office environment.
- Excellent written and verbal communication skills.
- Ability to obtain a public trust security clearance, prior to start date.
- Ability to maintain a public trust security clearance.
- U.S. Citizen.
- Use of an ITSM ticketing system (ServiceNow).
- Past experience with Department of Justice components.
- Active Public Trust access with the Department of Justice.
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Junior Asset Manager
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