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Chief Operations Officer
2 months ago
15+ years in progressively responsible senior leadership roles within a relevant sector
Bilingual in Japanese
Comprehensive understanding of various operational functions and principles, including customer service, logistics, technology, contractual agreements, finance, and personnel management
Proven experience in formulating financial departmental budgets and strategic business plans
Demonstrated capability to plan and oversee operational processes for optimal safety, efficiency, and productivity
Ability to enhance or establish structures and roles that boost efficiency while accommodating rapidly evolving business needs
Exceptional presentation skills for both internal and external stakeholders
Strong proficiency in data analysis and performance metrics, utilizing business management software (e.g., ERP, WMS, SQL, MS365)
Outstanding organizational, communication, and leadership abilities, supported by a track record of professional success.
Responsibilities:
The successful candidate will be instrumental in devising and executing impactful operational strategies.
The Chief Operations Officer will oversee all facets of operations, including customer service, logistics, quality assurance, regulatory compliance, cybersecurity, and more.
This position requires balancing the immediate demands of maintaining current operations with the broader objective of fostering innovation and generating value for the organization’s future.
The Chief Operations Officer will collaborate closely with company executives, departments, and team members to strategize and formulate long-term plans that will facilitate growth and success for the organization.Strategic Planning:
Work alongside senior leadership to create and implement operational strategies that align with the organization's overarching goals and objectives.
Operational Oversight:
Provide leadership and direction to various departments, divisions, and teams within the organization.
Ensure efficient and effective daily operations.
Resource Management:
Oversee and allocate resources, including budgets, personnel, and equipment, to support operational initiatives and achieve performance targets.
Quality Control:
Supervise quality assurance and quality control processes to ensure products or services meet or exceed established operational standards.
Supply Chain Management:
Establish and maintain relationships with suppliers and vendors, optimizing the supply chain for cost-effectiveness and reliability.
Team Leadership and Development:
Build and lead a high-performing operations team, providing guidance, coaching, and support to staff members.
Performance Metrics:
Set and monitor key performance indicators (KPIs) to assess operational performance, analyze data, and make informed decisions.
Compliance:
Ensure adherence to all relevant laws, regulations, and industry standards.
Develop and implement policies and operating procedures to maintain compliance.
Contract Review and Participation:
Engage in the review of contractual agreements, including customer contracts, vendor agreements, and partnership agreements, to ensure alignment with operational capabilities and standards.
Financial Management:
Collaborate with departmental leadership teams to provide financial projections and reviews, including budgeting, forecasting, and financial performance analysis.
Technology Integration and Compliance:
Assess and implement technology solutions to enhance operational processes and productivity while maintaining Minimum Security Standards (MSS).
Continuous Improvement:
Promote a culture of continuous improvement by encouraging innovation, best practices, and employee involvement in process enhancement.
Communication:
Maintain open and effective communication channels within the organization and across other departments, both domestically and internationally.
Benefits and Compensation:
Salary range: $135,000.00 to $155,000.00 annually.
Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Short-Term/Long-Term Disability, 401K, four weeks of PTO, and 8 Paid Holidays.