Customer Service Representative

3 days ago


St Petersburg, Florida, United States Suncoast Center Full time
Job Overview

Suncoast Center, a leading provider of behavioral health services, is seeking highly skilled professionals to join our team as Shift Coordinators. We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience.

Responsibilities
  • Function as lead ambassador in-person and telephonic access point for clients and guests in designated agency locations and service areas.
  • Ensure the lobby is fully prepared to accept client by 7:45am (if the opener)
  • Ensure the lobby and building is prepared for closing by 6:45pm Monday through Thursday (fi the closer)
  • Communicate with manager daily prior to leaving for the day to inquire on changed to the schedule.

Key Skills:

  • The ability to function and operate as a team player, showing dignity and respect for all.
  • The ability to comply with all equal employment opportunity and ethical standards and regulations.
  • The ability to take direction in a respectful and productive manner from supervisors and managers.
  • The ability to work, as scheduled, in a timely fashion, and with an attitude oriented to service.

Requirements:

  • High school graduate or GED certificate; must be able to read and comprehend written instructions; write legibly; operate office equipment (fax machine, credit card machine, and computer); file accurately and keep records.
  • Two years customer service experience within any industry and two years of supervisor experience in a customer service environment required and preferably in a medical setting.


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