Client Service Representative

3 weeks ago


St Petersburg, Florida, United States Suncoast Center Full time
Job Title: Client Service Representative

Job Summary:
We are seeking a skilled Client Service Representative to join our team at Suncoast Center. In this role, you will serve as the first point of contact for clients and guests, providing exceptional customer service and ensuring a seamless experience.

About the Job:
The ideal candidate will have two years of customer service experience and two years of supervisor experience in a customer service environment. You will be responsible for greeting clients, checking them in/out, and providing intake forms and enrollment information into Avatar. Additionally, you will verify insurance, complete financial eligibility and other client enrollment bundle forms, and schedule appointments for clients and providers.

About Us:
Suncoast Center is a leader in quality behavioral health services, offering a variety of programs designed to meet the needs of the community. We are committed to providing compassionate care and equal commitment to serve clients in need of healthcare assistance.

Requirements:
Education: High school graduate or GED certificate
Experience: Two years customer service experience within any industry and two years of supervisor experience in a customer service environment required
Additional Requirements: Must be 21 years of age, negative drug screening prior to hire and throughout employment, clear criminal background check throughout employment, valid Florida driver's license, motor vehicle checks prior to hire and annually with acceptable driving record maintained throughout employment, reliable vehicle, valid registration, and valid vehicle insurance.

Salary: $40,000 - $50,000 per year, depending on experience.

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