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Student Loan Counselor

1 month ago


Lincoln, Nebraska, United States EducationQuest Foundation Full time

Empowering Students to Achieve Financial Success

We are seeking a dedicated and compassionate Student Loan Counselor to join our team at the National Student Loan Program.

As a Student Loan Counselor, you will provide free assistance to students in understanding their student loans, communicating with them through inbound and outbound calls, email, and webchat to guide them through available options and resources.

What We Offer

  • A positive and supportive work environment
  • Comprehensive training program for professional growth and career development
  • A fun and casual work environment that values work-life balance
  • Potential to earn a hybrid work-from-home and office schedule
  • A competitive annual salary of $36,400
  • Benefits including medical, dental, vision, life insurance, and two retirement benefits with a 100% 401(k) match
  • Tuition reimbursement of up to $5,250 per calendar year
  • 10 paid holidays, 1 floating holiday, and Christmas week paid holiday closedown, plus 12 days of vacation and 10 days of sick time annually

Requirements

  • Problem-solving skills
  • Listening skills
  • Superior communication skills
  • Strong work ethic, integrity, and the will to win
  • Strong attention to detail
  • Stable work history
  • High school diploma or GED equivalent; associate's degree (A.A.) or equivalent from a two-year college or technical school preferred; or one-year experience and/or training; or equivalent combination of education and experience

About Us

The National Student Loan Program is a private, non-profit organization dedicated to empowering students for a lifetime of financial success. We strive to provide greater student financial success from planning for college to paying for college.