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Customer Service Representative

2 months ago

New Bloomfield, Pennsylvania, United States Pennian Bank Full time
Job Overview

Core Responsibilities

  • Execute a range of tasks to facilitate payment and receipt operations
  • Collaborate with team members and other divisions
  • Communicate relevant information to the direct supervisor
  • Address inquiries and fulfill requests
  • Adhere to regulatory standards

Key Duties

  • Process deposits and cash transactions
  • Manage utility payment transactions
  • Issue cashier's checks and money orders
  • Handle night and mail deposit processing
  • Open and manage new customer accounts
  • Conduct daily cash balancing of the vault
  • Oversee supply management and Teller inventory
  • Engage in business growth initiatives

Additional Responsibilities

  • Offer safe deposit box services
  • Assist with non-cash handling activities
  • Manage and service ATM operations

Work Environment

Located in a community office setting.

Equipment Utilized

  • Automated Teller Machine (ATM)
  • Imaging devices
  • Telecommunication devices
  • Coin handling machines
  • Calculators
  • Computer systems
  • Check processing equipment
  • Security systems
  • Office entry systems
  • Personal computers
  • Facsimile machines
  • Drive-thru service windows

Qualifications

  • Education: High school diploma or equivalent required
  • Skills: Proficient in reading, writing, mathematics, effective communication, interpersonal skills, and hand-eye coordination