Luxury Vehicle Loaner Agent

6 days ago

Vienna, Virginia, United States Rosenthal Automotive Full time

At Rosenthal Automotive, we prioritize our employees' growth and well-being, mirroring our commitment to exceptional customer care. Our company culture is built on the pillars of Guidance, Respect, Opportunity, and Worth, fostering a supportive environment for our team members to thrive.

We are seeking a dedicated and enthusiastic individual to join our team as a Loaner Customer Care Representative. This role offers a unique opportunity to work with luxury clientele, develop valuable skills, and contribute to the growth of our innovative company.

Benefits:

  • Competitive hourly rate of $14, plus commission opportunities for outstanding performance
  • Flexible scheduling, including a 4-day workweek
  • An ideal position for college students seeking hands-on experience
  • Training and support to help you achieve your goals
  • Paid time off and a comprehensive benefits package, including medical, dental, vision, and life insurance
  • Employee discounts on vehicle sales, parts, and service
  • Career advancement opportunities within our dynamic team

Responsibilities:

  • Providing exceptional one-on-one customer service, ensuring a seamless experience for our luxury clients
  • Administrative duties, including answering phone calls, processing payments, and reporting to management
  • Fleet management, including inventory reconciliation and vehicle staging

Requirements:

  • A motivated and energetic individual with a strong determination to provide outstanding customer service
  • At least 1 year of customer service experience, with a proven track record of success
  • A valid driver's license and a good driving record, per company standards
  • Ability to drive a manual transmission
  • Be at least 18 years old

As a family-owned and operated business, we understand the importance of nurturing our employees' growth and development. We're not just looking for candidates with a strong work history; we're seeking individuals who share our passion for delivering exceptional customer experiences and contributing to our company's success.

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