Shift Operations Manager

2 days ago


Rock Island, Illinois, United States Checkers & Rally's Full time
Purpose of Your Work

At Checkers & Rally's, we strive to be the first choice for our guests and employees. As a Shift Manager, you will play a crucial role in achieving this goal by managing successful shifts, driving sales and profits, and providing exceptional guest and team service.

Key Responsibilities
  • Build sales and profits by promoting guest satisfaction and managing restaurant operations
  • Escalate concerns or recommendations to the General Manager
  • Ensure policy and procedures are followed on shifts
  • Train team members on company operations, policies, and procedures
  • Identify and respond to complaints and policy violations
Requirements
  • 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Ability to work flexible schedules and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
What's in It for You?
  • Operations Excellence: Our team expects and delivers nothing but the best
  • Training and Development: We bring out the best by ensuring everyone gets well-trained
  • Personal and Career Growth: You can do more, get more, and be more at Checkers & Rally's
  • Benefits and Rewards: We offer comprehensive benefits, including medical and dental plans, as well as recognition programs, including bonuses and opportunities for advancement

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