Night Guest Laundry Attendant

13 hours ago


Marietta, Georgia, United States Extended Stay America Full time

Job Summary

The Night Guest Laundry Attendant is a key member of our team at Extended Stay America, responsible for providing exceptional guest experiences and ensuring the cleanliness and maintenance of our properties.

Main Responsibilities

  • Assist guests overnight, checking in and checking out in accordance with company guidelines and procedures.
  • Process all laundry in compliance with company standards, including treating for stains, washing, drying, and folding linens, terry, blankets, bedspreads, mattress pads, and shower curtains.
  • Process all dishware in compliance with company standards, including washing, drying, and packaging.
  • Stock all housekeeping carts, cart rooms, and laundry with appropriate product to ensure that PAR levels are maintained throughout the building, in compliance with company standards.
  • Process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
  • Set up and maintain the grab-and-go breakfast in accordance with company standards.
  • Conduct periodic daily tours of the property to inspect for cleanliness and maintenance in accordance with standards.

Requirements

  • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to understand and communicate in English proficiently to interact with guests and associates.
  • Must be able to operate the property management system technology.
  • Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to complete routine reports and correspondence.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply good judgment at all times.
  • Ability to deal with problems, address, and solve guest-related issues.

Work Environment

  • While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds.
  • Frequently required to bend and position self to access low areas.
  • Frequently required to lift and/or move laundry and dishes up to 25 pounds.
  • Occasionally must be able to push/pull carts weighing up to 50 lbs.
  • Occasionally required to traverse heights and remain stable while doing so.
  • While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel).
  • The associate occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles, and toxic or caustic chemicals, and risk of electrical shock.
  • The work environment will typically be at moderate to loud noise levels.
  • The associate may be asked to travel to help additional locations within a reasonable geography.

Benefits

  • Weekly Pay
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies


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