Telecommunicator - Full Time Opportunity

4 days ago


Mundelein, Illinois, United States Village of Mundelein Full time
Job Overview

The Village of Mundelein is seeking highly skilled and dedicated individuals to join our team as Telecommunicators. As a Telecommunicator, you will play a critical role in dispatching Police, Fire, and Emergency Medical Service Units, answering incoming 911 calls, and facilitating radio communications.

This is a challenging and rewarding career opportunity that requires strong communication and problem-solving skills. As a Telecommunicator, you will be responsible for providing critical services to the community, working in a fast-paced environment, and making life-or-death decisions.

Key Responsibilities
  • Dispatch Police, Fire, and Emergency Medical Service Units in a timely and efficient manner
  • Answer incoming 911 calls and provide emergency assistance
  • Facilitate radio communications with emergency responders
  • Work collaboratively with other dispatchers and emergency responders to ensure effective communication and response
  • Remain calm and composed in emergency situations
Requirements
  • High school diploma or equivalent required
  • Ability to obtain and maintain required certifications, including L.E.A.D.S. & EMD
  • Two years of police/fire dispatching experience preferred
  • Flexibility to work rotating shifts, weekends, and holidays
  • Ability to work 12-hour night shifts
  • Strong communication and problem-solving skills
What We Offer
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Paid sick time, vacation, and holiday pay
  • Opportunity to work in a dynamic and challenging environment
  • Chance to make a meaningful difference in the community


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