Financial Account Resolution Expert

1 week ago


Temple, Texas, United States Sedona Staffing TX Full time
Key Responsibilities
  • Contact customers via various channels to discuss overdue payments and negotiate repayment plans.
  • Provide guidance on financial options to help customers meet their obligations.
  • Document all interactions and maintain accurate records of payment arrangements and conversations.
  • Identify and address discrepancies in accounts, resolve billing inquiries, and provide excellent customer service.
  • Collaborate with internal teams to resolve customer disputes or discrepancies in a timely manner.
  • Monitor and manage the aging report to minimize delinquency rates.

Estimated Salary: $45,600 per annum (based on 40 hours/week, 52 weeks/year), Starting Pay: $22.00/hr, with opportunities for growth and professional development.



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