HVAC Customer Care Coordinator
2 weeks ago
Position Overview:
As a key member of our team at Johnson Controls International, the HVAC Customer Resource Coordinator plays a vital role in ensuring customer satisfaction by managing service requests efficiently.
Key Responsibilities:
- Under the guidance of the Area Resource Manager, you will be responsible for receiving and scheduling customer service calls.
- You will oversee the daily schedule of technicians and mechanics, ensuring that all appointments are organized effectively to provide timely support.
Qualifications:
- A background in manufacturing or technology is preferred.
- High school diploma or equivalent is required.
Skills:
- Strong organizational skills to manage multiple schedules.
- Excellent communication abilities to liaise with customers and team members.
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