Parts Counter Specialist

1 week ago


San Francisco, California, United States Warren Henry Automotive Group Full time

We are seeking a highly skilled Parts Consultant to join our team at Jaguar Land Rover West Broward.

About the Role

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong understanding of automotive products.

The successful candidate will be responsible for generating revenue by selling parts to customers through various means, including over the counter, service department, or phone.

Key Responsibilities
  • Assist technicians in selecting required parts for service repair orders and maintain stock accordingly.
  • Inform customers of companion part requirements and specials, ensuring they are exposed to the full product line.
  • Answer phone calls, providing price quotes and other information.
  • Provide a high level of service to internal and external customers.
  • Pull and fill orders from stock.
  • Notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
Requirements
  • Strong automotive knowledge.
  • At least 2 years of working experience at a high-volume store's parts counter.
  • Preferred: Bilingual in English and Spanish.
  • Excellent verbal and written communication skills.
  • Comfortable with ambiguity in a dynamic environment.
  • Unwavering commitment to ethical business practices.
What We Offer
  • A competitive estimated salary of $45,000 - $60,000 per year.
  • Medical, dental, vision insurances.
  • Company-paid life, AD&D, and disability insurances.
  • 401(k) retirement plan with employer contributions.
  • Paid time off.
  • An awesome company culture.


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